Los esfuerzos urbanos en Zaragoza aumentan en un 8,6% en un año y la digitalización del progreso, pero «todavía es insuficiente»
The urban planning management in Zaragoza registered the entry of 35,209 files in 2024, showing an increase of 8.61% compared to the previous year. Electronic files accounted for 63.9% of the total, but according to councilman Víctor Serrano, this percentage is still insufficient. Serrano emphasized the need for self-criticism and proper diagnosis for improvement, despite the positive trend.
The data presented by Serrano and Urban Planning Manager Miguel Ángel Abadía highlighted a significant reduction in the average resolution time of administrative files over the past five years. This improvement reflects a shift towards administrative simplification and digitalization, aiming to streamline processes and accelerate authorization procedures.
The 2024 report detailed a surge in minor works permits, with 16,511 entries compared to 13,833 in 2019. These permits cover small-scale economic activities and technical simplicity, focusing on repairs and decorations without altering the volume or built area. The report also highlighted the increase in construction permits for new homes, with a significant percentage dedicated to protective housing.
Notably, the percentage of protected housing doubled in 2024 to almost 41.45%, showcasing a substantial progression in urban development policies. The report also addressed the implementation of new electronic procedures to enhance citizen services and streamline processes.
Looking ahead to 2025, new urban developments are planned in areas like Arcosur and Parque Venecia II, aiming to exceed 1,100 new homes. These initiatives align with the ongoing efforts to digitize urban planning processes and improve service delivery to citizens.
Overall, the urban planning sector in Zaragoza continues to evolve, embracing digital tools and innovative approaches to enhance efficiency and transparency. The commitment to continuous improvement and citizen satisfaction remains a top priority for municipal authorities.
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